All items bought can be returned within 5 business days for a full refund. Any returns after 5 business days will be credited to your account. Items have to be received to us in the same condition that you received them to get a refund. Items are brand new and always inspected before being shipped to you! For all returns I will send you a shipping label and packet. Just return items back exactly the way it was received for your refund. After items are received refund will be issued within 3 business days. My email is BarnesT4@yahoo.com. My number is (843)908-0326. Please leave a detailed voicemail and all phone calls will be returned within 24 to 48 business hours. Business hours are Monday through Friday 9 to 5 PM. Follow us on facebook @sassymaeboutique.